Terms & Conditions
of Sale

Where the provisions of the Australian Consumer Law (ACL) set out in Schedule 2 of the Competition and Consumer Act 2010 or any mandatory legislation in your jurisdiction that cannot legally be excluded applies, these terms will be read subject to the application of that legislation, and in the case of any conflict, the provisions of that legislation will apply.

To the extent permitted by law, business customers agree that where products are purchased for the purpose of a business that the Consumer Guarantees Act or equivalent consumer protection legislation does not apply.

The Customer shall indemnify ENTAG against any loss of or damage to property or for data or software which is lost, corrupted, deleted or altered due to the act or omission of the customer. ENTAG shall not be liable to the Customer for any incidental, indirect, special, or consequential damages arising out of or in connection with the purchase, use or performance of products or services from ENTAG, even if ENTAG has been advised of their possibility. In no case shall ENTAG’s maximum liability exceed the cost of the relevant original order.

If a product is found to be mis-addressed by ENTAG then ENTAG shall be responsible for the re-delivery, replacement or refunding of the product. If the Customer is found to have given an incorrect or insufficient address, then ENTAG will not refund or resend the product and all responsibility for correcting delivery will be borne by the Customer.

ENTAG’s available payment methods will be presented at the time of purchase. ENTAG retains title in the products purchased until ENTAG receives payment in full.

Although we do our best to ensure prices stated on this website are accurate, errors do occur from time to time. Where a pricing error occurs (subject to applicable law that cannot be excluded), we will not be bound by the incorrect pricing stated, and reserve the right to cancel your purchase.

ENTAG uses reasonable endeavours to ensure this website, and any transactions conducted on it, are secure. However, you acknowledge that the security of information and payments transmitted via the Internet can never be entirely secure or error free. ENTAG will not be liable for any damages suffered due to failure, delay, interception, or manipulation of electronic communications by third parties on any computer programmes (e.g., those used for transmission of viruses).

ENTAG reserves the right to cancel orders for any reason or to cancel the purchase agreement after order confirmation, including (without limitation) where ENTAG believes the order to be fraudulent or constitute a misuse of a promotional or marketing activity or where an error has occurred including but not limited to errors relating to pricing. If we do cancel your order or purchase agreement, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).

All prices are listed inclusive of Australian unless otherwise stated.

To provide the greatest range of products, you understand that ENTAG does not stock all products listed on this site in a single warehouse. All items sold via the ENTAG website are subject to availability and ENTAG reserves the right not to accept or cancel any order for products that are out of stock. Product availability information is provided by a number of third-party suppliers. ENTAG works with these third parties to ensure this information is as accurate as possible however some errors and omissions are expected. Goods delivered may differ to the product images presented on this site.

ENTAG makes every effort practical to ensure that delivery timeframes given are accurate. However, the delivery times stated for products on this site assume that the stock availability information provided by our suppliers is accurate and that delivery times are not adversely affected by unforeseen events. By placing an order, you agree not to hold ENTAG liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

By creating an account with ENTAG you consent to receiving electronic communications from ENTAG. These communications will include: account status updates, order status updates, promotional and marketing materials, and other information relating to the service. Your personal details will not be made available to any third party. For more information, please see our Privacy Policy.

ENTAG would like to welcome you to this website, we have worked hard to make it as user-friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer. The information on this website is provided “as is” and for general information only. ENTAG has provided this information for the benefit of users in good faith and with reasonable care. However, errors and omissions in this website and the information on it may occur from time to time and ENTAG does not guarantee that the website will always operate or be error free. Accordingly, to the maximum extent permitted by law, ENTAG does not accept any liability for the use of or inability to use this site, or for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation, or omission contained on this web site.