Our Technology
Technology Solutions
Our Technology
Explore the technology, platforms and AI-enabled solutions that help organisations work smarter, stay secure and keep people at the centre of every outcome.
NetworksBuild resilient, high-performance connectivity across sites, users and environments.
CollaborationEnable seamless communication, teamwork and customer engagement from anywhere.
Mobile WorkforceEquip, secure and manage devices across their full lifecycle.
Cloud & AIDeliver scalable infrastructure, applications and data platforms for modern workloads.
SecuritySecure people, places and technology. Protect identity, data, device and physical environments.
Network InfrastructureLAN, WAN, Wi‑Fi, switching, routing and firewall environments.
Core ConnectivityTelstra voice, mobile, data connectivity; fibre, NBN, satellite, private and mission critical networks.
Secure & Intelligent NetworkingSD-WAN, SASE delivering visibility, performance and control optimisation Firewalls, SASE, Zero Trust securing network access and traffic.
Microsoft Teams CallingTeams Calling, Telstra Cloud Calling, Operator Connect voice platforms.
AI Customer Service AgentAI Agent
Contact Centre & Customer ExperienceTeams-based contact centre, call recording, AI and Copilot integration.
Meeting RoomsTeams-based meeting rooms.
Ascom Unified Nurse Call, Alarm Management and Care Coordination SolutionInsights/industry
Enterprise CallingTelstra Adaptive collaboration.
Mobile ConnectivityTelstra adaptive mobility, mobile, data and satellite connectivity.
Telco Expense ManagementManage cost centres, per service usage, and optimise your telecommunication spend
Devices & AccessoriesLaptops, smartphones, tablets, rugged devices and peripherals.
Lifecycle & LogisticsProcurement, staging, hot swaps and sustainable lifecycle solutions.
Secure Configuration & ComplianceEndpoint configuration, policy enforcement, Essential Eight compliance alignment.
Microsoft 365Monitoring, patching, governance, optimisation and compliance management.
AzureAzure IaaS, PaaS, hybrid cloud infrastructure and compute environments. Application hosting, Azure Virtual Desktop, Microsoft 365.
Modern WorkMonitoring, patching, governance, optimisation and compliance management.
Microsoft 365 CopilotEndpoint configuration, policy enforcement, Essential Eight compliance alignment.
Physical Security
Cloud Security
Physical Security Platform – Cloud-BasedOne platform for complete visibility and control.
Video Security & AI Powered InvestigationsModern CCTV with smarter investigation and faster response.
Access Control & Smarter Entry ManagementSecure access that is easier to manage at scale.
Alarms, Intercom & Incident ResponseReal-time monitoring, alerting and coordinated response.
Environmental, Visitor & Workplace MonitoringBroader visibility beyond doors and cameras.
Cloud Security
Cyber SecurityMicrosoft Defender, Entra ID, MDR, identity and threat protection.
Endpoint SecurityEndpoint protection, policy enforcement and identity-based access controls.
Network SecurityFirewalls, SASE, Zero Trust securing network access and traffic.
Security GovernanceEssential Eight, Zero Trust frameworks and security governance alignment.
Explore our services Learn about our partners
At Entag, we take security seriously by building it in from day one, and our ISO/IEC 27001:2022 certification demonstrates that our information security systems are structured, audited, and continuously improved.
Secure by design
Our Services
Managed & Professional Solutions
Our Services
See how our managed and professional services bring together expert support, practical delivery and the right technology to help organisations achieve more.
DesignPlan & Architect
IntegrateDeliver & Enable
ManageOperate & Optimise
Strategy & AdvisoryDefine vision, roadmap and investments aligned to business outcomes.
Architect & EngineerDesign secure, scalable & future proof technology solutions that maximise ROI.
Readiness & AssessmentsBenchmark current state and assess risks and gaps to gauge readiness and business impact.
Project and Program ManagementTurning plans into real outcomes takes more than a project plan. It takes structure, coordination and clear delivery leadership to keep work moving and stakeholders aligned.
Training, Adoption, Enablement, & Technical implementationTurn implementation into adoption, confidence and long-term value.
Transition and Change SupportSupport implementation, handover and adoption with confidence.
Fully Managed ICTEnd-to-end IT management with proactive support and clear accountability.
Co-Managed ServicesFlexible IT support that strengthens your team with expertise and capacity.
Customer SuccessMaximise value, quality service outcomes, and continuous improvement.
Governance, Reporting & InsightsVisibility, accountability and performance insights to drive value & decision making.
Strategy & InnovationCollaborative approach to evolve technology tailored to business needs.
Explore technology Learn about our partners
At Entag, we take security seriously by building it in from day one, and our ISO/IEC 27001:2022 certification demonstrates that our information security systems are structured, audited, and continuously improved.
Secure by design
Who We Serve
Our Customers
Who We Serve
No matter your size or sector, we're here to support your people with technology that works.
SMBICT support that fits the way you work.
GovernmentTrusted ICT for public sector organisations.
Industry SectorsTechnology aligned to your industry.
Small to Medium Business
Local Council
State Government
Aged Care
Construction and Civil Engineering
Education & Childcare
Health Care
Not-for-Profit
Professional Services
Explore Technology Explore Services
At Entag, we take security seriously by building it in from day one, and our ISO/IEC 27001:2022 certification demonstrates that our information security systems are structured, audited, and continuously improved.
Secure by design
Insights
About Us
Our team
About Us
Fuelling Growth through Community. Discover our talented team’s dedication, collaboration, and passion driving technological excellence.
This is EntagAbout Us & Sustainability
PartnersWorld leading partnerships driving best-in-class outcomes.
CommunityMaking a difference beyond business.
CareersWorking with us.
At Entag, we take security seriously by building it in from day one, and our ISO/IEC 27001:2022 certification demonstrates that our information security systems are structured, audited, and continuously improved.
Secure by design
Portals
Our Portals
Portals
Use the portals below to engage with our expert managed services team for support.
Entag Support PortalSubmit requests, track tickets, access support services and manage your ICT, mobility, Microsoft and communications services with Entag.
Rubicon8 Customer PortalManage your mobility services, submit support requests and access billing and usage management tools through the Rubicon8 platform.
At Entag, we take security seriously by building it in from day one, and our ISO/IEC 27001:2022 certification demonstrates that our information security systems are structured, audited, and continuously improved.
Secure by design
Contact

Menu

Start the conversation

Tag: customer interaction records

AML/CTF Compliance: Managing Customer Interaction Records

/
Read More…

Ready to Elevate Your Business?

Let’s start a conversation about your technology needs and how we can help you achieve your goals. Our team is ready to provide tailored advice and offer solutions that make a real difference.

Start The Conversation

Download Capability Statement

About Us

Since 2012, Entag has forged a strong reputation as a leading managed service provider, distinguished by its deep-rooted values of nurturing its people, supporting clients with excellence, and giving back to the community.

ISO/IEC 27001:2022 certified

Quick Links

Home
Technical Solutions
Who we Serve
Insights
About
Careers
Support

Get in touch

Call: 1300 0 ENTAG

Facebook
Instagram
LinkedIn

© Entag. All rights reserved. Web Design by Kook.

Privacy Policy
Terms of Use