Co-Managed Services
Targeted ICT support and specialist capability, built around your business
When your internal IT team needs extra depth, broader coverage or specialist support in key areas, Entag provides flexible managed services designed to strengthen your environment and support your people.
Our co-managed services are built for organisations that already have internal IT capability but need additional capacity, deeper expertise or dedicated support across selected technologies. Rather than replacing your team, we work alongside them to deliver the coverage, consistency and confidence needed to keep moving.
With Entag, you gain more than operational support. You gain a trusted partner that helps your team stay focused, supported and ready for what comes next.
This is where we help
Not every organisation wants to fully outsource IT. Many already have capable internal teams in place but need support in the areas that matter most.
That is where Entag fits. We provide co-managed services that extend your internal capability with targeted support, practical expertise and flexible service coverage. Whether the need is day-to-day delivery, deeper technical capability or ownership of selected technology areas, we help close the gaps without adding unnecessary complexity.
We work as an extension of your business, supporting the parts of your environment that need more attention, more consistency or deeper expertise.
We help you
We help you strengthen your internal IT function with support that fits your environment, priorities and operating model.
The focus is simple. Give your team the support they need, where it will have the most impact.
That can include:
adding specialist expertise across selected service areas
providing extra capacity to support users and day-to-day operations
improving continuity across support, patching, monitoring and Microsoft 365 administration
increasing visibility through service reporting and operational insights
taking ownership of specific technology areas where dedicated management is needed
The focus is simple. Give your team the support they need, where it will have the most impact
The outcome
The result is a more resilient and better-supported IT environment, backed by experienced people who know how to work alongside your team and deliver practical value.
It is a smarter support model for organisations that want to lift capability without handing over their entire IT function.
With co-managed services from Entag, your organisation can:
Reduce pressure on internal IT
Improve support for users
Strengthen operational consistency
Access specialist expertise when it is needed
Build a stronger platform for growth, change and innovation
Our co-managed services
Our co-managed services are tailored to your environment and can be shaped around the parts of your IT function that need more support, more coverage or deeper expertise.
Support can include:
- Help desk and end-user support
- Microsoft 365 administration and user support
- Device and endpoint management
- User onboarding and offboarding
- Adds, moves and changes
- Operating system and application patching
- Proactive monitoring and remediation
- Microsoft 365 backup support
- Service reporting and operational insights
- Security baseline support
- Specialist escalation across cloud, network, unified communications, security and devices
- Full ownership of selected technology areas where dedicated management is needed
Design
Integrate
Manage
Why organisations choose us
Organisations choose Entag because we combine flexible managed support with proactive service delivery and specialist technical expertise.
We understand that while automation and AI can improve efficiency, organisations still value responsive support, practical guidance and people who take ownership. Your team needs specialists who can step in, communicate clearly and help solve problems in a way that feels straightforward and dependable.
That is why our service model brings together strong processes, the right tools and experienced people who stay engaged and aligned to your goals. It is support designed to complement your team, strengthen your environment and help your business move forward with confidence.
Who is it for?
Co-managed services are ideal for organisations that:
Have an internal IT team in place
Need additional support capacity in specific areas
Require deeper expertise across selected technologies or service functions
Want flexible managed services that complement existing capability
Need stronger continuity, scalability and specialist coverage
What your organisation gains
With Co-Managed Services from Entag, your business can:
- Extend the capability of your internal IT team
- Add specialist expertise where deeper support is needed
- Reduce pressure on internal resources
- Improve continuity across key support and operational functions
- Strengthen patching, monitoring and service visibility
- Increase responsiveness across selected technology areas
- Access flexible support that scales with your business
- Create a better experience for users across the organisation
- Build a stronger foundation for growth, change and innovation
A smarter support model, built around your priorities
Whether you need support across a few critical areas or ownership of selected technologies, Entag can help.
We provide the people, processes and specialist expertise to support your internal team, improve day-to-day operations and give your business access to the right capability at the right time.