Refocus

We are a modern user centric Managed Services Provider (MSP) which cares about delivering a great experience for your team. Gone are the days of providing the traditional service, instead we focus on supporting your users when they need it the most, keeping your technology secure and proactively working with you ensure your technology is aligned with your business roadmap. 
Feel comfortable knowing that our partnership with your business means we take your technology environment personally, and strive to keep your team focused and productive with the tools they need to drive your business forward.
Change the way you think about technology with Entag; reduce downtime, increase profitability, and make your technology work better for you. 

Instant Support

On-Demand IT

Access to Experts

Proactive Support

Swift Service & Support

Swift Service & Support

Business hours phone, email and ticketing support for your users to keep operations moving

Service Level Agreements

Service Level Agreements

Dedicated service levels backed by Telstra to ensure your business is always running

Vendor Support

Vendor Support

Work with your third party vendors to ensure all systems run smoothly on your network

Microsoft & Office 365 Management

Microsoft & Office 365 Management

Proactive management of your core operating system, email, apps and more

MDM Management

MDM Management

Holistic Mobile Device Management (MDM) of your mobile devices, apps and policies

Telstra Apps Management

Telstra Apps Management

Best of breed business applications to improve efficiency and cut hard costs

Asset Management

Asset Management

Keep track of your hardware, software and licensing through their whole life cycle

Proactive Guidance

Proactive Guidance

Dedicated to delivering solutions to your business needs ensuring minimal downtime, maximising 

Business Systems Management

Business Systems Management

Support and manage your infrastructure up to the Server OS layer

Network Management

Network Management

Finger on pulse monitoring with the team and tools to keep your network performing optimally

Self-Service Portal

Self-Service Portal

Handcrafted knowledge base and support ticketing to provide solutions on the fly

Security Management

Security Management

Protect all managed systems to ensure your users and their data is always secure

Real Stories

Our Clients

Delivering world class solutions and the results that defined them.

Read Story

Sunshine Coast Airport